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February 8, 2026

Indian SMBs Bet Big on AI as Salesforce Report Shows 95% Efficiency Gains

India’s small and medium business sector is undergoing a rapid AI-driven transformation, according to the sixth edition of Salesforce’s Small and Medium Business Trends Report, released this week. The survey of over 200 Indian SMBs reveals striking results: 95% report more efficient operations, while 97% have seen measurable gains in productivity, revenue, or customer experience. […]

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