Indian SMBs Bet Big on AI as Salesforce Report Shows 95% Efficiency Gains
India’s small and medium business sector is undergoing a rapid AI-driven transformation, according to the sixth edition of Salesforce’s Small and Medium Business Trends Report, released this week. The survey of over 200 Indian SMBs reveals striking results: 95% report more efficient operations, while 97% have seen measurable gains in productivity, revenue, or customer experience. […]
